Want to be a part of our team? If you have a strong work ethic, excellent customer service skills and an eagerness to work in the printing industry, you could be a perfect fit!
We seek qualified employees with great teamwork skills and a positive attitude. We provide Company Sponsored Health Insurance, 401K, Vacation, and more. Drug Testing mandatory for all employees. Contact us at email@example.com.
Positions Currently Available:
CUSTOMER SERVICE REP
Laurel Valley Graphics, Inc. of Latrobe, PA is seeking qualified applicants for a Customer Service Representative position. This is a full-time position – 8 a.m. – 5 p.m. M-F, with some overtime as needed. This position is primarily responsible for handling house accounts and servicing new customers.
Applicants should possess the following:
A clear working knowledge of the commercial printing industry, with a minimum 2 years experience in commercial printing or a related field.
1 or more years in a customer service environment and a commitment to customer satisfaction.
A strong computer aptitude and typing skills with experience in Microsoft Office.
Ability to communicate clearly and professionally, both verbally and in writing. Applicant should be able to communicate with customers and successfully relay that information on to other staff members.
The ability to demonstrate the highest level of organizational skills, multi-tasking skills, and time management in order to meet tight deadlines and a variety of tasks in a fast-paced work environment.
Strong attention to detail to capture customer requests and communicate to the appropriate person.
A desire and enjoyment to work closely with other employees.
Responsibilities include but are not limited to:
Handling incoming requests from customers via phone, walk-in, e-mail, and fax.
Educating customers about printing, for the purpose of developing and maintaining long-standing relationships.
Submitting proofs to customers and facilitating corrections or approvals from that customer.
Entering data for new orders; pulling information and samples on past jobs for reorder.
Communicating customer desires regarding design, paper, time frame etc. to other members of the staff.
Working with outside vendors and subcontractors to obtain quotes and services in order to fulfill customer requests.
Filing completed job tickets for organized storage.
General office duties. (i.e. filing, answering phones)
Performing light secretarial duties for other staff.
Assisting in other printing and bindery processes if needed.
This position at Laurel Valley Graphics, Inc. provides a great work environment in a growing small business. We offer competitive compensation & benefits, and an interesting position with variety.
Interested applicants should send a cover letter and resume to firstname.lastname@example.org. No Phone Calls Please.
Driving box trucks in the Westmoreland County / Pittsburgh / Altoona areas.
Most deliveries are not dock to dock and require hand unloading / dollying of boxes. Boxes can weigh up to 40lbs. each.
Non-CDL trucks but a physical card is required.
Normal hours are 7AM-3PM Monday through Friday with some overtime.
$12/hour starting wage – paid vacation, company sponsored health insurance (70/30 split) and 401k after probationary period